Ranger Auto Rentals
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Automobile and Truck Rental Agency
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| Contact: |
Nolan Ryan |
| Applications: |
Automobile and Truck
Rental
Fleet Maintenance
Vehicle Order Entry
Credit Card Capture |
| Requirements: |
This internationally
known automobile rental agency had been working with a package specially
designed for and marketed to the auto rental business. While the package
satisfied most of their needs, there were a number of enhancements Ranger
Auto felt so important, considering both operational efficiencies and
competitive strategies, that Ranger Auto felt compelled to add on to the
package themselves when these features weren't brought into the package
as upgrades. Also, data communication between the head office minicomputer
and the branch offices was slow, unreliable, and expensive. |
| Solutions: |
Cherniak Software
made a series of enhancements to the software, some as modifications within
the software package, some as add-on modules. Among these were included:
- A new Fleet
Maintenance program with extra financial information.
- A new Order
Entry program to record requests for new cars and trucks.
- Enhancements
to collect more information for upload from rental locations to head
office.
- Collection
of Fleet Utilization Statistics: Creation of a program to summarize
daily fleet utilization statistics to be included with regular head
office uploads.
- A module to
record credit card usage, including `preferred customer' credit cards,
automatically recording information via magnetic stripe readers.
- Re-design and
development of the software to manage communications between head
office and the branches. This is expected to result in improved efficiency,
reliability, and reduced transmission expenses.
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| Results: |
Ranger Auto has
been sufficiently happy to continue to ask for more enhancements. In fact,
it is considering a major new software development project, and has indicated
that it will give strong consideration to doing so with Cherniak Software
for this vital project.
As a result of the project to revamp communications (currently in progress),
the reduction in long distance costs alone is expected to be at least
$30,000 per year.
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Last
Updated: Tuesday, August 7, 2007
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