·
Helps you think about what results you really want.
You're forced to be accountable, to "put a stake in the ground".
·
Depersonalizes issues. Supervisor's focus on
behaviors and results, rather than personalities.
·
Validates expectations. In today's age of high
expectations when organizations are striving to transform themselves and
society, having measurable results can verify whether grand visions are
realistic or not.
·
Helps ensure equitable treatment of employees because
appraisals are based on results.
·
Optimizes operations in the organization because
goals and results are more closely aligned.
·
Cultivates a change in perspective from activities
to results.
·
Performance reviews are focused on contributions to
the organizational goals, e.g., forms include the question "What
organizational goal were contributed to and how?"
·
Supports ongoing communication, feedback and
dialogue about organizational goals. Also supports communication between
employee and supervisor.
·
Performance is seen as an ongoing process, rather
than a one-time, snapshot event.
·
Provokes focus on the needs of customers, whether
internal or external.
·
Cultivates a systems perspective, that is, focus on
the relationships and exchanges between subsystems, e.g., departments,
processes, teams and employees. Accordingly, personnel focus on patterns and
themes in the organization, rather than specific events.
·
Continuing focus and analysis on results helps to
correct several myths, e.g., "learning means results", "job
satisfaction produces productivity", etc.
·
Produces specificity in commitments and resources.
·
Provides specificity for comparisons, direction and
planning.
·
Redirects attention from bottom-up approaches (e.g.,
doing job descriptions, performance reviews, etc., first and then "rolling
up" results to the top of the organization) to top-down approaches (e.g.,
ensuring all subsystem goals and results are aligned first with the
organization's overall goals and results).
* Written by Carter McNamara, PhD, http://www.managementhelp.org/perf_mng/benefits.htm