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Among
the many comments made by the staff of HTS Engineering about the
computer system set up by Cherniak Software to streamline the business
were:
- I used
to take 4 hours to pull together a job. Now I can do it in under
an hour!
- It's great!
I don't have to waste time hunting around for papers and binders
any more.
- This system
is a quantum leap better than what we had before.
- We can
now stay on top of our business the way we want to.
- The system
organizes everything so well for us that the chaos we had gotten
used to is a thing of the past.
- The system
reduces my work load for quoting projects tremendously.
- The system
reduces filing time immensely. It ensures that you can always
get accurate information every, every time.
- The system
makes local billing a snap.
- The automatic
faxing saves a huge amount of time (especially
filing).
- It allows
salesmen to be far more productive at home.
- I like
job registry and use it all the time because it makes
my life so much easier.
- The system
makes it very easy for me to stay on top of the jobs in design
as they approach `tender' stage.
- Forecasting
is so much easier than before.
- E-Mail
is very useful and used all the time.
- From working
on the system, I find the `Hot Key' function extremely useful,
as it allows for quick access to other related portions of the
system.
- I use the
`Record Call' function daily and it allows for easy tracking of
calls. The `tickler' portion of this system allows for easy follow-up.
We all know how the tracking of customer calls is very important
for successful collection of overdue accounts, and I have
never seen a system that provides the power this one does.
- A/R enquiry
is set up very well as it provides all the necessary information
for accounting and collections purposes.
- When talking
to contractors on the phone, we can immediately determine what
jobs are closing, etc. Shift to another window and it's easy to
check out the Bill of Material in question and have an intelligent
conversation about the job(s) FAST.
- The system
is an excellent vehicle to deposit and disseminate
information quickly, i.e. without having to leave your desk to
get a file and call someone back with the information. In that
way, it is an excellent time saver.
- I find
that the system makes my job easier because everyone can access
customer numbers and job projects without asking me to do it for
them.
- I love the fact that when we pick up the phone
to call you, YOU MAKE US FEEL THAT WE ARE YOUR ONLY CONCERN.
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